September 12, 2014
Derek MeisterStaff Writer
If you’re hoping to get your hands on Apple’s iPhone 6 and 6 Plus, or the Samsung Note 4 or Galaxy Note Edge phones, you’re probably considering trading in your current phone for cash towards your purchase. While the trade-in process is simple, you want to be sure that you don’t pass along your data, pics, music or apps along with your old device.
Here are the simple steps to take before handing in your new phone.
1. Know Your Trade-In Value – Find out your estimated trade-in value by visiting your local Best Buy store or checking out BestBuy.com. For example, you can get up $225 for your Samsung Galaxy Note 3. From Sept. 19 – 28, customers who Trade-In any working iPhone 5s will receive guaranteed minimum Trade-In value of $300 and customers trading in any working iPhone 4s will receive guaranteed minimum Trade-In value of $125. And Best Buy recycles virtually all electronics — regardless of where you bought it — so you can feel good knowing you made Mother Earth very happy.
2. Back Up Your Data – You may already have your phone set up to automatically sync to an online service like iCloud or your Google account. You can never be too careful with data and it’s a good idea to make a manual backup of the data on your phone as well. You can create a backup using the tools provided by your phone’s manufacturer, such as Apple’s iTunes, Samsung’s Kies, or the Windows Phone Desktop App.
3. Perform a Factory Reset – The reset will wipe the phone, deleting your personal data and any apps you’ve installed. It will also reset the phone back to its default state. Each operating system handles this a little differently.
- Android – Before resetting your phone, it’s a good idea to encrypt your data if you haven’t already. To do this, go to “Settings,” select “Security,” then “Encrypt phone.” Once the process is complete, go back to “Settings”, select “Backup & Reset,” then “Factory data reset.”
- iPhone – For iOS devices, go to “Settings,” select “General,” then “Reset.” From there, select “Erase All Content and Settings.”
- Windows Phone – Go to the App list and select “Settings.” Next, you will select “About,” then “Reset your phone.” You’ll then select “Yes” in answer to the warnings about data loss (you did back your data up, right?). This will reset your phone to the settings it had when it came from the factory.
4. Change Account Passwords – For extra protection, change important passwords (e.g., your Apple or Google account) that you may have saved to your smartphone. The factory reset of the phone should remove any saved passwords along with your data, but we recommend clients take this extra precaution. You may also want to ensure that your phone is removed from any services, like Find My iPhone via iCloud.com, or as part of the two-factor authorization in your Google Account if you set it up.
5. Trade-in your old phone at a participating Best Buystore. Remember that your smartphone must power on, be free from water damage and screen cracks to be eligible for trade-in.
6. Get a gift card based on the value of your item. If your item has no trade-in value, we’ll recycle it for you for free.
Want more info? Visit www.bestbuy.com/tradein.