April 6, 2016
John Vomhof Jr.Staff Writer
Want to get your hands on the latest technology — or everyday must-haves like printer ink — quickly but don’t have time to stop by a store? Best Buy has good news for you.
The company announced Wednesday that it’s expanding its test of same-day delivery service to 13 major metro markets across the United States.
We started the pilot in San Francisco last fall and expanded it to New York early this year. We’ve since added Atlanta, Boston, Chicago, Dallas, Houston, Las Vegas, Los Angeles, Miami, Philadelphia, Seattle and Washington, D.C.
The same-day delivery initiative is part of Best Buy’s ongoing commitment to improving the in-store and online shopping experience. We want our shoppers to be able to get what they want, when and where they want it.
That’s why we partnered with Deliv, a California company that’s the leader in same-day delivery for retail. Deliv driver partners pick up orders and deliver them directly to our customers.
Customers in participating markets will have most products — thousands, in fact — delivered to their doorsteps on the same day they’re ordered. Anyone with a ZIP code in an eligible market can select same-day delivery under “Expedited Shipping” when choosing a shipping option on BestBuy.com.
Prices vary, with an average cost of $10 to $20 per order. That’s about the same price as one-day business express shipping. Same-day delivery for printer ink is currently free.
Orders must be placed on BestBuy.com by 3 p.m. local time and will be delivered by 9 p.m. that day. Deliv does not provide the service on Sundays or for items weighing more than 50 pounds.
Our stores also play a key role in this pilot because same-day delivery orders aren’t filled at a warehouse but at one of the more than 165 Best Buy stores in the Deliv markets. Seventy percent of Americans live within 15 minutes of a Best Buy store, making it possible for us to get products from the stores to our customers the same day they order on BestBuy.com.
Of course, same-day delivery isn’t the only option for customers who want to shop online and get their orders fast. Check out free Store Pickup at all Best Buy stores, which lets shoppers to pick up orders at the location that’s most convenient for them.